Most brands obsess over direct competitors.
But your real threat often comes from elsewhere.
Think about it:
- Uber isn’t just competing with taxis. It’s competing with Netflix.
- A gym competes with beer, TikTok, or your couch.
- McDonald’s fights not only Burger King, but your local bakery too.
This Is Indirect Competition
Indirect competition means your customer doesn’t pick between similar products.
They pick between totally different ones — that solve the same emotional job.
- Want to relax? You could scroll TikTok, take a bath, drink wine, or nap.
- Want to impress someone? Flowers, a fancy dinner, or a killer website.
Same job, different categories.
Why It Matters
-
You lose customers and don’t know why.
They didn’t pick a competitor — they picked something else entirely. -
You miss breakout ideas.
Once you understand the real job, you can innovate beyond your category. -
You market features — not feelings.
And let’s be real: feelings win.
How to Spot Indirect Competitors
🧠 1. Identify the craving.
What human emotion or “job” are people hiring your product for?
🔀 2. List alternatives.
What else could someone do to solve that same craving?
📍 3. Pinpoint the moment.
When does the need hit? What triggers the decision?
Examples
- Spotify isn’t just fighting Apple Music. It’s fighting silence, walks, or podcasts.
- Calendly competes with Slack, “let’s sync later,” or no meeting at all.
How to Win
🎯 1. Own the emotional job.
Don’t say “we’re better.” Say “we’re exactly what you need when X happens.”
⏱️ 2. Be there at the trigger.
Design your product and messaging for that exact moment.
🎭 3. Make them feel understood.
Speak their language. No buzzwords. No fluff. Just truth.
🛠 4. Craft an experience, not just a product.
Think: how does it feel? What emotion does it leave behind?
Quick breakdown: how indirect competition works — and how to use it to break free.
Final Thought
In 2025, your real competition isn’t another agency, app, or brand.
It’s distraction. Emotion. Timing. Habits.
Want to build a brand that wins those moments?